CUSTOMER TESTIMONIALS

CUSTOMER TESTIMONIALS

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I can’t say anything bad about this dealership. I was greeted promptly upon my arrival. My salesman Allen was friendly. Listened to me and worked with me to lower the monthly payment on the lease. My car was clean and full of gas. Alien patiently explained the workings of the CarPlay as well as the display.

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Like no haggling! Ashleigh, salesperson was great! They worked hard to make certain I was happy!

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Curtis was great. Friendly and helpful and knowledge regarding the product. He made the experience great

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This is a great dealership with wonderful sales and efficient service departments! It's very recommended!

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Donny was an excellent sales advisor. He did everything he promised from the first phone call… I would highly recommend him to anyone who wants excellent customer service that is looking for a Genesis or your other vehicle brands. Toni was a great financial consultant very knowledgeable & extremely pleasant to do business with.

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The New Car Sales Crew were great to deal with. I worked with Allen Hernandez, who was a pleasure to work with.

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The experience of purchasing our Genesis GV80 a week ago was excellent in every way. The entire staff was very attentive, knowledgeable, courteous, and helpful. Allen Hernandez was our outstanding salesman. We are very pleased with this dealership and with our purchase.

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We purchased a 2024 Genesis GV80 on January 2, 2024. Our salesperson was Allen Hernandez. Allen made the process very pleasant, and I am very pleased with our purchase. Thanks, Allen!

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The dealership has a great selection of cars and our sales person was friendly and helpful. Pedro answered our questions and helped my wife and I pick the car that would best suit our needs.

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We are very happy with our purchase and the help we received from our consultant.

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Good customer service. Curtis was very attentive to meet my expectations. Non intimidating approach translated into a successful purchase.

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The entire team at Genesis of North Orlando were so friendly and helpful. We enjoyed our car buying experience.

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Purchasing experience was amazing and quick. Only flaw was the car could have been detailed better but it was night time and they were about to close.

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The service department is a step above other dealerships. Tyler & Yandel cover everything from top to bottom.

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Everybody was extremely friendly! Great communication & customer service. They made my experience buying a car very easy??

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Michael helped me so much by familiarizing me with the components of the car. He was very professional and kind. I can definitely say the same regarding the employees at Holler Hyundai at Winter Park...everyone there were friendly and helpful. I would recommend this dealership hands down.

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Great buying experience. George, was the best new car salesperson I have had in eight decades of buying.

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Great car buying experience! My salesperson, Jerry, had the car I wanted to test drive ready when I arrived. He was very knowledgeable and courteous, and answered our questions. Would definitely recommend Genesis North Orlando!

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This was a great experience. I thank Micheal Rogers for his skill and support during my purchase. Chris the sales manager was also helpful in em our ing me to finance through Genesis credit. This gave me better loan rate than my own bank of 30 years.

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Had a bit of a hiccup in the very beginning but once I spoke with the Manager and I was tagged up with Ty everything was smooth sailing after that. Five star communication from that point forward.

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The service provider did an outstanding job in servicing my vehicle, very professional and courteous. Yadel was very helpful and took care of all issues I had. Wash and vacuum would have been nice and expected from a top-notch dealership on the great cars they sell. Genesis of North Orlando is top of the line!!

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We had a great experience at Genesis North Orlando - one of our easiest car shopping experiences.

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The sales team was knowledgeable and helpful and very friendly. Very customer service oriented. Would recommend to friends

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From start to finish. The service was great and my service advisor, Tyler was very helpful. He answered all of my questions and also taught me something important about the vehicle that I didn't know. Thanks Tyler!

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Great dealership.....a wash and interior vacuum would be a nice addition on a top of the line vehicle.

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The concierge service provided by Genesis North Orlando is excellent. Yandel was on top of things with timely communication and follow up as to the service process for my GV80. It is nice that my vehicle is picked up for service and dropped off the next day!

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We have purchased many Genesis cars from them. Always upfront with the deal and the kept promises.

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The new GV70 is great however without the time that Anabell Cruz our sales representative and Chris Shimp her manager gave us in making sure that we understood everything would have been just another car buying experience. Not pressure sales. My wife and I said to each other the next morning that it was actually a good time yesterday. Remembering back to the mid 70’s when I purchased my first car at Roger Hollar Chevrolet on Fairbanks Avenue in Winter Park I put a smile on my face thinking about the experience that I received then. The car is comfortable ...

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Excellent customer service. Attentive and caring. Did the best to make my experience great. Highly recommend.

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The services is excellent we bought 2 car G80 and GV80 we have definitely been very satisfied with everything. We recommend it 100%

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They consistently provide 6 star service and go above and beyond To make sure customers are happy

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Very attentive to detail nice place to shop the give you all the information you need about the vehicle

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Tyler Wilkerson was my service rep and he gave me the best service I've ever been given at a dealership. While I am still waiting for them to find out what wrong with my Genesis, Tyler has treated me with a positive attitude and has done his best to assure me they will get my car fixed as soon as possible.

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Excellent explanations of all stages of the vehicle use, service, etc. Patient and complete instructions on the technology. "Showroom" was really the noisy and cramped sales room.

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Quick and easy efficient efficient and courteous. Repeat customer and will continue to be a repeat customer.

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I had the opportunity to work with Sanford in the service department. He was knowledgeable and prompt meeting me as I drove my vehicle into the service bay. Sanford has a command of my specific car and he engaged me quickly letting me know what was needed and how long the service visit would take. He has a wonderful professional demeanor and it was a pleasure dealing with him. He holds himself to high standard and that enables him to deliver a great service experience.

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I would highly recommend Tyler Mills. He was great to work with, very knowledgeable, and a straight shooter.

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The service dept at Genesis North Orlando is excellent. The complimentary Valet Service is a luxury feature I truly appreciate.

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The new service manager Shaun is the best improvement Genesis North Orlando has made. He takes a genuine interest in your satisfaction and has great communication skills.

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I highly recommend talking to Micheal if you are considering buying a new vehicle. He was by far the easiest and most knowledgeable person to work with. He stayed in touch with us the entire time which made the buying process even more enjoyable.

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The Customer Service from Salesperson Anabbelle Cruz was the best experience I ever had in a dealership. She was very knowledgeable, patient, diligent, extremely professional, trustworthy, No pressure didn't feel rush. She always listens to me. Made the process easier. Maintained quick and clear communication in person, email or text. Explained step by step SUB functions. Anabbelle Cruz was always available during and after the sale process.

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Excellent service experience with Holler...valet pickup/drop off is the most convenient benefit of Genesis ownership!

Getting am appointment was quite easy and quick compared to other dealers I have dealt with. Job was explained very well and was done on time.

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Peter Groenendaal is the best service advisor I have had in a while. He answers questions and concerns truthfully.

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Quan was amazing! All car features were explained and demonstrated. Everyone in the building was friendly and helpful. This is my dream car and the whole process of buying was effortless! Thank you!

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Your dealership is the best. This is my second G80. My first came from another dealership which were not customer attentive after the sell. here at North Orlando your Service manager came to me at the Service department to walk through my first service of my new G80. this Fantastic His name is Dean

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My Genesis Service Representative DeanDerbani was extremely proficient and made sure my experience was top notch.

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My Sales Associate was excellent. He took care of all my issues! And was prompt and communicative.

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I took my GV70 in for service and they were very prompt and took care of my issue in a timely manner.

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I am a 58 year old retired fire captain and I have never had better service in my life. Patrick was attentive, patient, and knowledgeable. The business manager walked me through every step and answered all of my questions and made the purchase process EZ. Could not have gone any better!! Thanks you all for helping find the perfect vehicle for my wife and I!!