The Genesis Experience
The Genesis Experience
WE ARE HERE TO EXCEED YOUR EXPECTATIONS
At Genesis, we want your experience to be nothing less than exceptional, from first glance through ownership.
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The Beginning of a New Relationship
We know that purchasing a car isn't a transaction - it's the beginning of a new relationship. At Genesis, we take a distinctly Korean approach to customer service, where we embrace the concept of "Son-nim," which translates to "honored guest." As our guest, we'd like to introduce you to a suite of benefits designed to make your experience anything but ordinary.
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Ownership Benefits
Complimentary Maintenance
COMPLETE PEACE OF MIND
Genesis owners get Complimentary Scheduled Maintenance* for 3 years or 36,000 miles, whichever comes first.
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Schedule ServiceService Valet
READY WHEN YOU ARE
Valet service may be available upon request. Please call us directly to check availability and reserve. Complimentary valet is typically offered for first owners within the 3-year/36,000-mile Genesis Care parameters. A $100 valet fee may apply for customer-requested service outside of those guidelines.
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Schedule Service
24/7 Roadside Assistance
LUXURY SERVICE AT ANYTIME
Should your travel plans take an unexpected turn, our Roadside Assistance* program is there to help. Whether you need a tire change, transportation to the nearest Genesis retailer or reimbursement for certain unexpected overnight expenses, we have your back. This benefit is available for 5 years from the date of first usage. Genesis 24/7 Roadside Assistance can be reached at 844-340-9742.
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